resMatching Help & FAQ
Last updated 27/10/2022
How often do I need to fill out my profile?
Unless you are changing devices or deleting browsing history, your profile will stay submitted. If you need to make changes, you can clear your profile, but we recommend to refrain from
What happens when I clear my profile?
If you need to make changes to the profile submitted, you can clear all and start from scratch. We encourage users not to do so too often as it might trigger a quality warning resulting in being terminated from surveys.
I tried many times over but there are no surveys for me?
Our external survey partners constantly renew their inventory, but it can happen that your profile temporarily doesn’t match anything coming in. We advise to try again 24hrs later.
What if I have questions?
If you are experiencing an issue we haven’t yet covered please contact firstname.lastname@example.org